So we went back to the Cashier where the manager was there and told us there was NO MONEY on the card and to go back to the customer service desk AGAIN. We went to the customer service people and they told us we had money on the card and that we should go back to the cashier.These two areas are NOT CLOSE to one another. The Cashier told us we couldn't cash out because here was no money on our card and we should go bad to the customer service people. They said we could cash out the 'free Play tokens' for money which was wrong.

So, we're not gamblers and we were told we could use 'money' for food.AND that's what we were going to do.BUT none of the restaurants were open which was odd because it was only 6 pm. (SO be sure set up an email for 'advertising') All together between my husband and I we got $40. When we checked in they gave us an additional $10 for giving our email address. There is a non smoking area but the player's card DOES NOT WORK! We stayed in the Best Western Winner's Club and was given a $10 free playing card.IT WAS REALLY NICE. Wow, it was not a pleasant experience AT ALL. But as stated earlier, it way surpasses the scam casinos in PA, OH, MS and IL. There's lots of room for improvement at Oaklawn, especially slot payout percentages. Also, if you play late and they tell you to cash out, do it at once or lose whatever balance you have in the machine you're playing on.

Note of interest, if you have a handpay, expect state tax to be automatically taken out of your winnings. I give Oaklawn an average rating on the following: Slot Machine Selection: A+ Slot Machine Payouts: C Staff: F Perks & Comps: F Monthly Offers: C Overall not a terrible casino, but certainly not the worst. Expect no comps, regardless how much of a bad experience you have. The payouts are a little better than the state run casinos further North and East, but not by much. Officially known as a 'gaming room', Oaklawn is one of those gaming venues that you visit if you have an hour or two to waste. It looks like a casino, it has the same machines as a casino, but its not.

Oaklawn gaming casino